Sr Systems Analyst, New Breed Corporation
Verizon Wireless & MetroPCS
- Provide IT solutions to support returns, refurbishment, and repair operations
- Support online visibility throughout the reverse logistics, repair and redistribution cycle.
- Provide defect analysis and recall management
- Manage and support business development process, perform project/change management, and foster and maintain ongoing client relationship management.
- Provide customer support management for internal users and clients according to customer management process.
- Project manager for system implementations and upgrades
- Develop detail functional specifications for system modifications, and perform integrated quality assurance testing.
- Participate in New Breed's business development process
- Implement and support supply chain applications such as Warehouse Management Systems, EXceedTM 4000, Order Management Systems, TM and i2's Transportation Management System.
Software Engineer, IFG Companies
- Lead in the configuration and implementation of Allenbrook Phoenix System (Policy Booking & AR - Direct Bill module). Gathered requirements, prototyped, modeled business solution, configured and implemented Phoenix Balance Manager and Direct Bill System.
- Lead in the configuration and implementation of forms management solutions using Docucorp’s FormMaker. Gathered requirements, modeled business solution, configured and implemented Dorcucorp’s FormMaker (Document Management system).
- Developed & improved ETL processes for moving policy/claims data from producers (Agents) to policy/claims systems and then to data warehouse.
- System architect for corporate intranet; Data warehouse report delivery. Coordinated with SME’s and some department heads to design the intranet.
- Participated in team exercises & work efforts to enable change management; develop business/system change specs; provided user support & guidance during the system transitions
Applications Developer, US HealthWorks
- Managed Sprintware product quality and maintained an effective change control by liaising with SME’s to document, prioritize and model required changes for development and OSHA reporting.
- Configured, trained and implemented SprintWare.
- Standardized and developed a configuration tool with VB6. This reduced the implementation time by 60%.
- Gathered requirements, prepared technical and architectural specification, designed and implemented an audiometric review system.
- Facilitated and moderated annual Sprintware user conferences.
Consultant, Deloitte & Touche
ALCOA - Hopital d’Kamsar, Guinea
- Configured and implementated JD Edwards Financials.
- Worked with the Hospital Administrator and a Management Consulting team to redesigned the patient identification process which reduced the time spent from about 5 minutes to under a minute per patient.
- Developed technical solution, after collecting functional requirements from SME’s, to configured and implemented FoxMed.
- Recommended, designed and developed and implemented a patient biometric identification module as an add-on to FoxMED using VB6, scripting, Windows API and Kodak Imaging tools.
- Co-authored a 5-year Strategic Information Systems Plan for the hospital.
Anglogold Ashanti, Ghana
- Managed software application quality and change control for internally developed systems.
- Modeled, documented and designed technical specification system development team.
- Performed requirement gathering, use casing, prototyping, configuration and implementation of BPCS Preventive Maintenance Module.
- Performed technical specification gathering, development and implementation of a Fleet Management system. Planned maintenance frequencies and reported problems and monitoring overall cost in running them.
- Recommended and developed an interface between BPCS (Business Planning & Control System) and Mobil Oil’s automated fuel dispensing system (GasBoy) for effective and timely financial reporting.
- Developed a Production Reporting & Control System, a management tool to track gold production and global gold prices. At each of the mining shafts and aboard the hauling equipment, the system is used to collect data which is compared to data captured by the system during processing for effective decision making by senior management
- Co-authored AngloGold Ashanti’s Strategic Information Systems Plan.